Role of human resource managers should increase

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Human resources team works to improve customer service (Photo credit: USACEpublicaffairs)

The Minister of Labor and Pub­lic Service, Anastase Murekezi, last week urged human resource managers from public and pri­vate organizations to play a criti­cal role in addressing the skills gaps for performance improve­ment and driving the country’s development goals.

According to the Minister, hu­man resource professionals have to play a significant role in ef­fective leadership, building suc­cessful teams, drive change man­agement for better institutional performance. “I don’t yet see any participation of human resource managers in taking public com­mitment,” Murekezi said. “A hu­man resource manager can resign and it won’t be noticed for three months – we can’t accept that.”

He made the remarks during the third national human resource managers conference, which was attended by 250 of them from public, private and civil society institutions. He pointed out that the latest report by the auditor general revealed that the role of human resource managers was almost nil – all concerned offi­cials blamed the mismanagement of funds on the lack of capacity of their workers.

For Murekezi, human resource managers are about more than checking attendance and payroll. “Development is about people,” he said. “Let’s consider human resource managers as key tools in driving socio-economic transfor­mation of our country.”

Nonetheless, the mismatch be­tween skills and jobs still remains an issue of concern. Experts warn that the aspiration to achieve a knowledge-based economy re­quires effective and efficient hu­man resources with capacity that can deliver to the expectations of the people.

That was the reason for the establishment of the Public Sec­tor Capacity Building Secretariat (PSCBS), a government agency working with training institu­tions such as RIAM to build ca­pacity of the workforce.

All officials agree that the con­tinuous training of their staff is needed.

“I wouldn’t say that there is no capacity in Rwanda, but it’s not sufficient to drive our develop­ment as we want it,” said Eug­enie Kayitesi, a human resource development specialist at PSCBS. “So we are continuously trying to build capacity because we are liv­ing in a changing world and en­vironment.”

She explained that the capac­ity building is required on differ­ent levels, starting with institu­tional capacity which means that institutions have to put in place required equipment to create an adequate working environment. Individual capacity also needs to be given attention, which Kay­itesi said should be the main re­sponsibility of human resource managers, to make sure that em­ployees are continuously trained to achieve the institutions’ objec­tives. Proper guidelines also play a critical role in improving per­formance.

Steven Karangwa, the vice-chairman of the Rwanda Human Resource Management Organi­zation (RHRMO), observed that regardless of someone’s degree, training is essential for better per­formance. “Having a Master’s or PhD doesn’t mean that you are well skilled, you still need train­ings to fit in the working envi­ronment,” he pointed out. “Hu­man resource managers should include training in their budget because well-trained workers are fundamental to institutional as well as national development.”

Read more at Role of human resource managers should increase | The Rwanda Focus.

About Kelly Business Advisors, LLC

Early in his career John started-up and sold 7 years later a Moving and Storage Company in Milwaukee. He acquired and was President of Kelly Pickle Company f/k/a Bond Pickle Company, in Oconto, WI for 12 years. Built a monthly round-table networking group of manufactures in Oconto. Developed marketing plans, sales plans, products and implemented lean manufacturing practices with many North American companies. Worked with non-profits as both a front line leader and behind the scenes. He is active in his church, a member of the Green Bay Chamber of Commerce,Business Networkers International (BNI) and now is joining the Green Bay Downtown Rotary.

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