Video: Never Say No to a Potential Customer

This short video said it well.  Enjoy.

Never let your employees (or yourself for that matter) answer a customer or client’s question with “no.”

“No” is a conversation ender and what you really want are conversation extenders.

Get more information at Video: Never Say No to a Potential Customer.

 

About Kelly Business Advisors, LLC

Early in his career John started-up and sold 7 years later a Moving and Storage Company in Milwaukee. He acquired and was President of Kelly Pickle Company f/k/a Bond Pickle Company, in Oconto, WI for 12 years. Built a monthly round-table networking group of manufactures in Oconto. Developed marketing plans, sales plans, products and implemented lean manufacturing practices with many North American companies. Worked with non-profits as both a front line leader and behind the scenes. He is active in his church, a member of the Green Bay Chamber of Commerce,Business Networkers International (BNI) and now is joining the Green Bay Downtown Rotary.

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